Business Owners The Fastest Way to Earn Your Earnout One noticeable impact of COVID-19 on M&A is the increased usage of earnout clauses in transaction structures. Whereas eight months…
Business Owners Analyzing Churn During SaaS Due Diligence Maximize the odds of successful SaaS acquisitions by going beyond traditional churn and loyalty metrics to leverage the true drivers…
Business Owners Move Over, Revenue Per Employee — There’s a Better KPI We review hundreds of management presentations each year, and almost all of them promote a seemingly important number: Revenue per…
Buyers Why NPS Can Be Misleading When It Comes to Customer Due Diligence Most B2B firms are relationship focused, so why do so many measure customer loyalty on a transactional basis? While waiting…
Buyers Five Ways Tariffs Are Impacting M&A Deals In 2018, our firm conducted dozens of customer due diligence engagements on behalf of private equity and strategic buyers. While…
Buyers Why Customer Due Diligence Is Key, and Free Checklist Going into a deal, it is imperative for acquirers to gain a deep understanding of a category. This is especially…
Business Owners One Way to Ease Tensions Between Operating Partners and CEOs Recently, many private equity firms have been adopting buy-and-build strategies to improve returns. Often, this strategy entails buying a platform…
Business Owners 5 Ways Sell-Side Customer Diligence Can Maximize Sale Prices Over the past few years, acquirers have come to understand that rigorous, third-party customer diligence is essential to validate their…
Buyers Using Customer Due Diligence to Chart a Winning Innovation Roadmap Customer due diligence is a standard item on the check list of things to do prior to closing a deal.…